FAQs

How do I Place Order?

  1. Choose the items and desire quantity in shipping cart. You will be invited to log in or check out as a guest. Please provide precise shipping address including city, state/province and Zipcode/Postal Code.
  2. La Verne accepts pay the total amount with Visa, Master or Paypal.
  3. Please review your order

How can I track my orders?

After logging into your account, the status of your checkout history can be found under Order History. For orders via registered postage, a tracking number will be given to you after the receipt given from the post office.

 How can I cancel my order?

 You will be able to make payment or cancel the order in your shopping cart. Please note that orders can only be cancelled before they have shipped.

 How long will it take to receive my order?

 Orders are shipped within 1-2 business days after an order is placed.  It will take three (3) to ten (10) business days upon payment verification depending on the volume of orders received. If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.

 What types of payment do you accept?

 Credit cards:VISA, MasterCard, and American Express.

PayPal: Please note you will be charged upon order submission.

 How Do I Make Payments Using Paypal? How Does It Work?

 Paypal is the easiest way to make payments online. While checking out your order, you will be redirected to the Paypal website. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful Paypal payment, a payment advice will be automatically generated to Samplestore.com system for your order. It’s fast, easy & secure.

 Can I Pay Using Paypal Without A Paypal Account?

Yes.  Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal. By using Paypal, we can process your orders faster.  You need to enter your card information in Paypal screen while you are preceding check out.  For more details, click here to see how Paypal works for you.

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